Legal notice

LEGAL NOTICE

Welcome to Dragonfly Jewelry. By accessing this website and purchasing from our collections, you agree to the following terms, conditions, and policies. These terms are designed to ensure a seamless, secure, and elevated shopping experience.

Brand & Ownership

This website and all associated content are owned and operated by Dragonfly Jewelry. Throughout the site, the terms “we,” “us,” and “our” refer to Dragonfly Jewelry.

All designs, branding, visuals, and written content are the exclusive property of Dragonfly Jewelry and may not be used, reproduced, or distributed without prior written consent.

Product Integrity

Each piece is thoughtfully curated and presented with accuracy. However, slight variations in color, texture, or finish may occur due to lighting, materials, and production.

Dragonfly Jewelry is not liable for:

-Natural wear over time

-Improper care or handling

-Sensitivities or allergic reactions

By purchasing, you acknowledge responsibility for reviewing all product details prior to checkout.

Orders & Discretion

We reserve the right to accept, decline, or cancel any order at our sole discretion, including cases involving suspected fraud, inaccuracies, or limited availability.

All pricing, product availability, and promotions are subject to change without notice.

Shipping & Delivery

We partner with trusted carriers (USPS, UPS, FedEx, DHL) to ensure reliable delivery.

Standard: 3–7 business days

Expedited: 1–3 business days

Overnight: Next business day (where available)

International: Typically 7–21 business days

Delivery timelines are estimates and not guaranteed.

Dragonfly Jewelry is not responsible for:

Carrier-related delays

Packages marked as delivered but not received

Incorrect shipping details provided at checkout

All orders include tracking. Signature confirmation may be required for high-value purchases.

Returns & Exchanges

We maintain a refined but fair return policy:

Returns accepted within 5 days of delivery

Items must be unworn, undamaged, and in original packaging

Refunds processed within 7 business days after inspection

Exchanges or store credit available within 15 days

Please note: Custom, engraved, and made-to-order pieces are final sale unless defective

Claims & Resolutions

If your order arrives damaged or there is an issue:

Provide photo documentation

We will review and offer a resolution, which may include repair, replacement, or refund at our discretion.

International Orders

International clients are responsible for any customs duties, taxes, or import fees. These charges are not included at checkout.

We do not mark shipments as “gifts” or alter declared values.

Limitation of Liability

To the fullest extent permitted by law, Dragonfly Jewelry shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Liability is limited to the total amount paid for the product purchased.

Privacy & Data

Your privacy matters. All personal information is collected and handled in accordance with our Privacy Policy.

Updates to Terms

Dragonfly Jewelry reserves the right to update or modify these terms at any time. Continued use of the website signifies acceptance of any changes.

Contact

For assistance, inquiries, or support:

📧 returnsdragonflyjewelry@gmail.com

📧 dragonflyjewelrymarketing@gmail.com

Response Time: 1–3 business days

Business Hours: Monday–Friday, 8:00 AM – 9:00 PM (CT)